Privacy Policy

This page provides our policies and procedures for collecting, using and disclosing your information collected by ClientSaid services, including the services made available through this web site, and any other software or services offered by ClientSaid in connection with such services (the “Services”).

This Privacy Policy governs the manner in which ClientSaid collects, uses, maintains and discloses information collected from users (each, a “User”) of the ClientSaid website.

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, ClientSaid requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, ClientSaid also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).

Analytics Information

As you navigate ClientSaid’s website and use our Services, ClientSaid may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on ClientSaid’s website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings.

Geo-Location Information

ClientSaid does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

Use Of Collected Information

ClientSaid uses the information it collects in the following ways:

  1. Personal Contact Information – We use this information primarily to administer our Services to you and provide you with updates and product announcements. Per the Privacy and Conditions, we may use some of your information for marketing purposes, as explained below.
  2. Billing Information – ClientSaid does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe https://stripe.com/. Visit Strip for information on their policies.
  3. Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering and improving our Services to you.
  4. Analytics Information – ClientSaid may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

Sharing & Disclosure of Private Information

Third Party Applications and Your Use

ClientSaid provides users with the ability to link to their Data on third party sites such as Google. Such linking is at the complete discretion of users. Because of this, ClientSaid cannot be held responsible or liable for the linking of user’s Data to such third party sites, nor for how these third party sites use such links.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit ClientSaid to identify you as a customer and to use your name and/or logo in ClientSaid website and marketing materials.

Your Personal Information

ClientSaid does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

ClientSaid may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy and Security Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, in our discretion.

Our Use And Disclosure of Information

ClientSaid will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide to us about their clients. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

Internal Uses of Your Personally Identifiable Information

We will retain your information for as long as your account is active or as needed to provide you the Services. If you wish to cancel your account or request that we no longer use your information to provide you the Services, you may delete your account. If you delete your account, your Data will no longer be stored in our servers. While we try to delete your Data from our servers as quickly as possible, please be aware that there may be a delay from the time you delete your account to the time that your Data is removed, and that some of your Data may continue to exist for a period in backup copies.

Changes To Privacy Statement

We reserve the right to modify this Privacy Statement at any time. No amendment to or modification of this Statement will be binding unless posted to the Site by a duly authorized representative of ClientSaid.

In the event that ClientSaid goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users' personally identifiable information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the site for 30 days after a change of ownership or control of their personally identifiable information. If, as a result of the business transition, a user’s personally identifiable information will be used in a manner different from that stated at the time of collection, users will be given a choice consistent with our notification of changes section.

Internal Uses of Your Personally Identifiable Information

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personally identifiable information (otherwise known as Personal Data). These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland. “Personal Data” is any data that relates to an identified or identifiable natural person. Examples of Personal Data include identifiers such as name, location data, and unique online identifiers.

In addition to the principles, practices and policies set forth above in this Privacy Policy, ClientSaid has adopted the following principles to govern its collection and processing of Personal Data:

  1. Personal Data shall be processed lawfully, fairly, and in a transparent manner.
  2. The Personal Data collected will only be those specifically required to fulfill ClientSaid’s obligations to deliver the ClientSaid Service.
  3. Personal Data shall only be retained for as long as it is required to fulfill contractual requirements.
  4. Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date.

The data subject has the right to request from ClientSaid access to and rectification or erasure of their Personal Data, to object to or request restriction of processing concerning the data, or to the right to data portability. In each case such a request must be put in writing to ClientSaid.

Community

Our Services may include publicly accessible community services such as blogs, forums, and wikis. Please be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts on these communities may remain even after you cancel your account. If you have any questions regarding this Privacy Policy, please contact us at info@clientsaid.com

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